Privacy Policy

1. Introduction

Stmt2CSV (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains what we collect, why we collect it, and how we handle your data.

2. Information We Collect

2.1 Account Information

We collect your email and name when you create an account. Passwords are stored as secure hashes.

2.2 Uploaded Files

You may upload PDF bank statements for processing. Files are processed and deleted after conversion. Temporary output files are stored only long enough to allow downloads.

2.3 Billing and Credits

We track credit balances and credit transactions to deliver the service and prevent abuse.

3. How We Use Your Information

• Authenticate your account and keep the service secure
• Process your PDF files and generate CSV/Excel outputs
• Deliver credits and manage billing
• Improve reliability and prevent abuse

4. Data Storage and Security

• Uploaded PDFs are deleted after processing
• We do not store your financial data permanently
• We use industry-standard security controls

5. Third-Party Services

We use third-party services to operate the product, including:

• OpenAI for document parsing
• Resend for transactional email delivery
• Gumroad for credit purchases

6. Data Retention

We retain account and billing data for as long as needed to provide the service and meet legal obligations. Uploaded PDFs are deleted after processing.

7. Your Rights

You can request access to or deletion of your account data by contacting support.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or the website.

9. Contact Us

Email: support-stmt2csv@aigoco.com